Patient Experience: What are we Measuring and How?

December 5th, 2017|

By Dr Louise Rooney, Change Team, ARCH 

The rapid and continual sophistication of computer science has led to the growing uptake of Information and Communication Technologies (ICT’s) across the entirety of the healthcare sector. In this age of ‘digitalisation’ it is inevitable that ICT’s will become a more integral part of both primary and secondary patient […]

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The chronicle of an ARCH intern

November 27th, 2017|

By Shelby Unger, ARCH Intern

Transitioning from one phase of life to another can be a daunting task. Upon completing my Master’s in Sociology at UCD, as many social scientists can probably relate to a similar experience, convincing someone that the sociology of health and illness is worthwhile in the work force is not necessarily the […]

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User Research in Practice

October 23rd, 2017|

By Oisin Kearns, ARCH Research Assistant.
“How can I use an affinity diagram to create personas?”
AKA.. “we’re going to need a bigger wall!”

This was a question we recently found ourselves asking when in the process of designing patient personas to help steer a client’s design goals. Affinity diagrams and personas are User-Centred Design (UCD) techniques which […]

A picture paints a thousand words – uncovering the hidden barriers to change

July 18th, 2017|

By Dr Maria Quinlan, Research Lead, ARCH 

Over the past several years much of my research at ARCH has focused on the people and culture aspects of successfully scaling digital health within healthcare organisations. As I touched on in a previous blog post, the importance of positive staff morale within healthcare is recognised as a key […]

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They don’t know what they want

July 4th, 2017|

By Brenda Reginatto, Research Lead, Care Team, ARCH

Thoughts on patient-centred design, Steve Jobs and faster horses


Last week I was talking to a friend about a challenge they are facing in his company. This is more or less how the conversation went:

Friend: “… it is super exciting. We have built a product that has the potential […]

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Aussie draws the short straw!

June 29th, 2017|

Guest Blog by Samantha Fien, visiting PhD student.

During my exchange someone mentioned “Geez, you drew the short straw coming to Ireland if you are from Australia.” I thought “oh, how wrong could you be”. Yes, Australia is amazing but so is Ireland! This was my first time in Ireland and it did not disappoint! I […]

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Cost-effectiveness Evaluation for Healthcare Interventions…Beneficial or Not?

June 6th, 2017|

By Dr. Anushree Priyadarshini, Change Team, ARCH


Cost-effectiveness or cost-utility analysis is an essential part of many reimbursement processes. Health technology assessment bodies – such as NICE in the UK – require this kind of information as part of a submission for a new drug or medical device or connected health technology, and it is in […]

‘Users as Experts’: An Important Shift in Health Care Provision and Policy but do we Incorporate it into Research Enough?

June 1st, 2017|

By Dr Etáin Quigley, Post-Doctoral Researcher, ARCH

I attended an insightful mental health forum this week which brought key stakeholders in the area of child and adolescent mental health together.  Service providers, ranging from of psychiatrists, psychologists, social workers, school teachers/principles and so on sat alongside service users, yes young people and teenagers, and their families, […]

Unlocking the Potential of Connected Health for Chronic Disease Management 

April 21st, 2017|

By Dr Shane O’Donnell, Post Doctoral Researcher, ARCH

One of the biggest challenges to living with a chronic condition is the process of keeping track of all the variables that impact on your health and wellbeing. How much medication did you take? How many walks did you go for last week? Did you do all the […]

Adventures in Storyboarding:  How can informed consent be…well…a little more informed?

April 7th, 2017|

By Dr Susan Donnelly, Post-Doctoral Researcher, ARCH

How effective is the informed consent process? As researchers we devote a great deal of time to honing methods of data collection and analysis but to what extent do we reflect on methods of consent? If patient-centred research is to be placed at the top of our agenda, surely we […]