7,45 - 13.30    March 14th, 2018    ARCH, Block 9/10, NexusUCD, Clonskeagh 

Workshop - Patient Centric Design


This workshop facilitated by Frontend.com will demonstrate the tools, tactics and inside line of creating better user experiences. A mix of inspiration sessions and practical activities will give attendees the opportunity to apply visualisation and prototyping techniques to bring patient-centered design and research-based innovation to life.

If a picture is worth a thousand words,

A prototype is worth a thousand pictures


The session will focus on actionable steps that can be used in your organization via practical participation in visualisation and prototyping activities. We will share the tips and life lessons from practitioners with 20+yrs specialist experience of user experience successes, failures and learnings.

Who should attend?

This workshop is suitable for anyone working in…

  • the Connected Health space
  • creation of patient-centric services
  • product development

This event is FREE to ARCH Industry Members (maximum two places per company) and is also open to companies in the MedTech, Pharma or ICT sectors with an interest in Patient Centred design. Non ARCH members are limited to 1 person per company and applicants may be asked to provide a short summary of their interest in this space. As spaces are limited, ARCH members will be prirotised and over-subscribed applicants will be put on a reserve list.

Please reserve your ticket here: https://www.eventbrite.ie/e/workshop-series-practical-techniques-for-patient-centric-design-dont-tell-me-show-me-tickets-43084900096

Further details on the event can be obtained by contacting Brenda.Reginatto@ucd.ie

Lunch and Refreshments will be provided.



7:45: Registration and Refreshments

8:00 Introduction

8:15 Session 1 – RETHINKING BRIEFS

9:45 Tea break


10:30 Ideation


12:15: Debriefing – lessons learned

12:30: Networking lunch

13:30 Close

Speaker bio

Andrew works as Experience Director for international UX design consultancy Frontend.com. His background is in guiding the experience design and strategic direction for global brands in the automotive, fintech, retail, and health sectors. His recent engagements in transformation and innovation programs have been in Dublin, London, Hong Kong, Toronto, New York, and Moscow.

Our focus at Frontend.com is all about the user. We create solutions that meet end-user needs, make complex tasks easier and help our clients deliver better products and services. Our multi-channel work addresses everywhere your users are: in physical spaces and interaction points, from the web to print, and from apps to smart devices. We provide a complete UX service offer including initial research, conceptualization, design refinement, and implementation. We also provide stand-alone user testing services to validate solutions and to benchmark competitors.

Our expertise is evident both from our recent international awards and from the diversity of our client list. We work with clients in the financial, medical, software, government and product sectors from more than twenty countries worldwide.

About the ARCH ‘Workshop series’:

As well as providing an opportunity for ARCH industry members to meet one another at this small and intimate event, our Workshop Series’ is also a great excuse to meet our team of researchers. External speakers are on occasion invited in to share insights, learnings and experiences in the field of Connected Health or related subjects. This a great opportunity to network with the ARCH Industry Member Network and others working in the Connected Health space.